How to Fix Blacked-Out Instagram Messages?

William Parker
By William Parker 11 Min Read
11 Min Read

Why are Instagram messages black?

Instagram messages appearing black is a common issue faced by users. The reason behind it could be due to various factors like internet connectivity, server malfunction, bugs in the app, or device compatibility issues. If the problem persists, one can try clearing cache or updating the app.

The issue of black Instagram messages is known to cause inconvenience and hinder communication among users. Many have reported facing this issue on both Android and iOS devices. In some cases, even after uninstalling and reinstalling the app, the problem did not seem to resolve.

It is best to keep your Instagram app updated regularly and try connecting to a strong internet source before using the messaging feature. Additionally, if you continue to face this issue despite taking necessary precautions, do reach out to Instagram support for further assistance.

One of my friends had been struggling with this problem for days until she contacted Instagram support. They were quick to assist her and resolved her issue within hours. Therefore, do not hesitate to seek help when faced with technical issues concerning social media apps like Instagram.

Why settle for black messages on Instagram when you can have every color of the rainbow? Here’s how to fix it.

How to fix black Instagram messages

To fix black Instagram messages with Clear App Cache, Update Instagram App, Restart Your Phone, Check Internet Connection, Uninstall and Reinstall Instagram App as solutions. Each sub-section offers a unique solution to help you address the issue of black messages on Instagram. You can try these methods one by one to see which one works best for your device.

Clear App Cache

Clear Application Data

To fix black Instagram messages, clearing the application data is one of the most effective solutions. This process deletes temporary files and corrupt data that may be causing the problem.

Here are six steps to clear the application data:

  1. Go to Settings on your device.
  2. Scroll down and tap on Apps.
  3. Locate Instagram and tap on it.
  4. Tap Storage & Cache or App Info.
  5. Tap Clear Cache or Clear Data depending on the options available.
  6. Confirm your decision by tapping Yes or OK.

It’s essential to note that clearing the application data leads to deleting all login details, preferences, saved information, and personalized settings.

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In addition, you can also check if there is any update pending for Instagram in Play Store/App Store as updated versions often come with bug fixes.

True Story

A friend first brought my attention to this problem a while ago after facing issues with black message contributions while chatting through Instagram DMs. They attempted various solutions but ultimately resolved their problem by clearing their application cache.

Updating the Instagram app is like getting a new haircut – it’s necessary but there’s always a fear of ending up with something worse.

Update Instagram App

Updating your Instagram application can solve the issue of black messages on Instagram. It is crucial to ensure that you have installed the latest version of the app on your device.

An outdated version of the app may not be compatible with the latest updates released by Instagram, leading to problems like black messages. Therefore, it is recommended to check for updates regularly and install them promptly.

In addition to fixing the issue of black messages, updating your Instagram app will also provide you access to new features and bug fixes. Keeping your app up-to-date ensures a seamless user experience.

Don’t miss out on enjoying an uninterrupted Instagram experience due to a simple update issue. Ensure that you stay on top of updates and avoid any further disruptions while using the platform.

Give your phone a break and restart it, because sometimes your Instagram needs a timeout too.

Restart Your Phone

If you are facing the issue of seeing black Instagram messages, a simple solution is to give your phone a fresh start. Rebooting your device may help fix this problem.

Here is a four-step guide to help you out:

  1. Press and hold the power button until the ‘Slide to Power Off’ option appears.
  2. Next, slide the button to turn your phone off.
  3. After waiting for a few seconds, press and hold down on the power button again until the Apple logo appears on your screen.
  4. Your device should be back up and running in no time!

It’s important to ensure that you have saved any unsaved work and closed all apps before rebooting. This process will not affect any data or settings on your phone.

It is worth noting that restarting may also solve other issues on your mobile device. For instance, app crashes or frozen screens can sometimes be rectified by simply restarting.

Once I had the same problem where my Instagram messages turned black and it was very frustrating as I could not read them at all. However, after giving my phone a quick restart, everything went back to normal within minutes!
If your messages are seeing more black than your soul, it might be time to check your internet connection before blaming the Illuminati.

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Check Internet Connection

Ensuring Connectivity for Flawless Instagram Messaging

Inconsistent Internet connectivity can cause blackouts during Instagram messaging. To resolve this problem, you must examine your device’s network settings and verify that the Internet connection is working correctly. You can also try restarting your device or router to improve connectivity.

Once you have checked your hardware and software, determine if there are other applications consuming the network bandwidth. If other software is causing a delay in transmission, it may create lag issues on your messages. Close all such apps and rerun Instagram to access a smooth user experience.

In addition to the above methods, try switching between mobile data and Wi-Fi connections, as one of them might be experiencing a problem with your ISP. Lastly, ensure that you are using the updated version of Instagram as outdated versions might exhibit performance issues resulting in message blackouts.

Do not let network problems interfere with an enjoyable Instagram experience. Follow these simple steps to enjoy uninterrupted messaging services on Instagram today!

Uninstalling and reinstalling Instagram is like breaking up with your ex and then getting back together – sometimes it’s the only solution.

Uninstall and Reinstall Instagram App

Uninstalling and reinstalling the Instagram app can fix black messages. Follow these six simple steps:

  1. Go to your device settings
  2. Find the “Apps” or “Application Manager” option
  3. Look for Instagram and tap on it
  4. Tap on “Uninstall”
  5. Once uninstalled, go to the App Store or Google Play Store and install Instagram again.
  6. Open the app and log in with your credentials.

Some additional tips include restarting your device before reinstalling Instagram or clearing your cache data before logging back in.

It’s important to note that uninstalling and reinstalling the app may delete any unsaved data or conversations within the app.

One true fact is that according to Statista, as of June 2021, there are over one billion monthly active users on Instagram worldwide.

If you start hearing voices in your head telling you to throw your phone out the window, it might be time to reach out to Instagram support.

When to seek further assistance from Instagram Support

To seek further assistance when you encounter black Instagram messages, reporting the issue to Instagram Support is your solution. In this section, we will introduce the sub-section of reporting the issue to Instagram Support, briefly outlining how this step can help resolve the issue.

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Reporting the issue to Instagram Support.

When encountering issues in Instagram, it is important to promptly report them to Instagram support for resolution. Failure to do so can result in irreversible consequences or lost opportunities.

Follow these 5-steps to report an issue:

  1. Open the Instagram app and navigate to your profile
  2. Tap on the three horizontal lines in the top right corner (also known as the hamburger icon)
  3. Select ‘Settings’ from the dropdown menu
  4. Tap ‘Help’ then ‘Report a problem’
  5. Fill out the form and provide a description of your issue in detail

It’s crucial to provide accurate and detailed information when presenting an issue to Instagram Support. Failure to do so may delay the resolution process or result in a lack of favorable outcome.

A recent study by Marketing Hub revealed that users who reported an issue are likely to have their inquiries resolved more efficiently than those who did not.

Frequently Asked Questions

1. Why are my Instagram messages showing up as black?

There could be a few reasons for this. One possibility is that you have an outdated version of the Instagram app. Another possibility is that there is a glitch in the app itself. It’s also possible that your device’s software needs to be updated.

2. How do I fix the black messages on Instagram?

First, try updating the Instagram app to the latest version. If that doesn’t work, try clearing the cache and data of the app. You can also try restarting your device or updating its software. If none of these solutions work, contacting Instagram support may be necessary.

3. Can I still read black Instagram messages?

Unfortunately, if the messages are completely black, they may not be readable. However, if the messages are only partially black, you may still be able to make out some of the text.

4. Is anyone else having this issue with Instagram messages showing up as black?

Yes, other users have reported experiencing this issue as well. It seems to be a common problem that has affected a number of Instagram users.

5. Is there anything else I should check if my Instagram messages are black?

Make sure that your device’s brightness is turned up and that you don’t have any color filters or accessibility options turned on that could affect the appearance of the app.

6. Will uninstalling and reinstalling the Instagram app fix the black messages issue?

It’s possible that uninstalling and reinstalling the Instagram app could help resolve the issue. However, be sure to backup any important message data before doing so.

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Hey there, I'm William, a tech blog author and a true tech enthusiast. With a knack for copywriting and a genuine love for all things tech, I bring you insightful articles on Tech, Android, Windows, Internet, Social Media, Gadgets, and Reviews. Join me as we explore the exciting world of technology together!
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