Alexa Won’t Play Spotify[Ultimate Solution]

William Parker
By William Parker 17 Min Read
17 Min Read


To resolve the issue of Alexa not playing Spotify, users can follow these steps:

  1. Ensure that both devices are connected to the same Wi-Fi network.
  2. Make sure that the Spotify account is linked to the Alexa app.
  3. If the issue persists, try disabling and enabling the Spotify skill or re-linking the accounts.
  4. Also, check if there are any updates available for both devices.

Looks like Alexa’s playlist is stuck on repeat with the classic error message – ‘something went wrong‘. Poor Alexa, maybe she needs to take a Spotify vacation.

Why Alexa won’t play Spotify

Possible Semantic NLP variation for the heading could be: ‘Reasons behind Alexa’s failure to play Spotify’

Alexa is one of the most popular voice-controlled virtual assistants in the market. However, users often encounter issues with the device’s performance, such as the failure to play music on Spotify. Several reasons can cause this problem, such as an outdated Alexa app, poor internet connection, incomplete Spotify setup, or incorrect voice commands. If your Alexa won’t play Spotify, make sure to check these aspects before contacting customer support.

To troubleshoot the issue, start by verifying your Alexa app’s version and updating it to the latest version, if necessary. Additionally, check your internet connection’s stability and speed, and try restarting both your Alexa device and router. Then, ensure your Spotify account is correctly linked to Alexa and activated as the default music service in the app’s settings. Finally, double-check your voice commands to avoid any confusion or mistakes.

One important aspect to note is that not all Alexa devices support Spotify playback. For example, the Amazon Echo Dot without a speaker can’t stream music from Spotify without being connected to a Bluetooth speaker. Therefore, before purchasing any Alexa device, research and check its capabilities accordingly.

In summary, understanding the reasons behind Alexa’s failure to play Spotify and how to troubleshoot the issue can save users a lot of frustration and time. Don’t miss out on the convenient service that Alexa and Spotify integration can offer.

Looks like your device needs a relationship counselor, because it just can’t seem to connect with Spotify.

Issues with device connectivity

When it comes to connecting devices, there are a few potential issues that may arise. One common problem is a failure to connect properly to certain music services, such as Spotify. This can be frustrating for users who want to enjoy their favourite tunes on their device.

  • Interference from other wireless devices can cause signal disruptions and lead to connection issues.
  • Incompatible software versions between the device and music service can also prevent proper connectivity.
  • Insufficient network coverage or poor signal strength could block the device’s access to the internet necessary for streaming.
  • Improper configuration or settings in either the device or the music service application can hinder connectivity.
  • A sudden loss of power while playing music on Alexa may disturb its functionality and cause problems in re-establishing connectivity with Spotify.

It’s important to note that these issues often occur irrespective of whether one is using Alexa, Spotify or any other connected devices. Thus, troubleshooting such concerns needs you to locate its source and find possible ways of remedying it.

Furthermore, trying different wireless connections might restore connectivity by eliminating potential interference. Updating firmware across all connected devices can ensure they are compatible with each other. Creating suitable wireless networks and ensuring optimal signal quality is critical for avoiding frequent disconnections.

READ ALSO:  Multiple Spotify Accounts on Alexa: Simple Guide!

Another solution is modifying your network setup settings (router/access point) or Amazon account settings to optimize your connection with Alexa. Finally, resetting either the Alexa/Spotify app, or factory resetting the device entirely, might work as a last resort if none of the above suggestions resolve connectivity issues.

It’s like trying to bring your vegetarian friend to an all-you-can-eat barbecue, Alexa and Spotify just don’t mix well when it comes to accounts.

Incompatibility with Spotify account

The integration of Alexa with Spotify is complex, leading to challenges in using them together. Due to the incompatibility between Alexa and a Spotify account, users encounter difficulties while playing music on both platforms simultaneously.

Users have complained that despite setting up their Spotify accounts on the Alexa app, the device still fails to play songs via voice commands. This further underlines how crucial it is for users to consider compatibility when opting for devices they wish to use in conjunction with each other.

However, this issue can be resolved by unlinking and relinking the Spotify account from the Amazon Alexa app. While this may sound like a trivial solution, it has proven effective for some users who have faced similar issues related to connectivity and integration with external applications.

Another way, which can improve performance quality is by ensuring that the latest version of Spotify and Amazon Alexa are installed as outdated versions may lead to complications. Additionally, checking that both apps are updated regularly will help enhance user experience.

To conclude, getting Spotify and Alexa to work seamlessly is not an easy feat. However, by following basic troubleshooting techniques such as relinking one’s account or updating software versions can alleviate much of user issues.

Alexa’s settings are about as reliable as a blindfolded toddler playing Jenga.

Problems with Alexa’s settings

For some Alexa users, playing Spotify on their device could lead to complications and errors. These issues may arise due to inconsistencies in the Alexa’s configurations or rather incorrect commands given by the user to Alexa.

One of the common difficulties that could make Alexa not play Spotify is when there are connection faults between both devices. In such cases, users need to check whether their internet connectivity is stable or if they’ve synced the Alexa and Spotify accounts correctly.

If you have faced this problem of your smart speaker not playing music from Spotify, you should unpair your devices and re-pair them again properly so that they synchronise well. Turning off “Crossfade playback” in Spotify preferences can also help overcome miscommunications caused by its settings.

Another solution might be to reset your Echo Dot so that it returns to its default settings and then re-configure it using the latest updates for both Alexa and Spotify Applications. By doing so, the smart device receives fresh instructions on how best it can function together with a newly created environment.

Careful use of proper commands like ‘Alexa, ask Spotify’ could mitigate problems occurring during typical set ups thus helping users enjoy a hassle-free interaction with their favourite content provider on Amazon Devices, akin to echo speakers.

Say goodbye to Spotify silence on Alexa with this ultimate fix because nothing should come between you and your daily dose of audio addiction.

Ultimate solution to fix Alexa not playing Spotify

Alexa not playing Spotify can be frustrating for users. Here is a simple guide to fixing this issue by using an alternative strategy.

Firstly, ensure that both Alexa and Spotify accounts are connected with the same Wi-Fi network. Next, try asking Alexa to play music from other sources available. If it works, disable and re-enable the Spotify skill on the Alexa app. Lastly, try uninstalling and reinstalling both Spotify and Alexa apps.

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For a quicker fix to this problem, try saying, “Alexa, play Spotify on [name of device]” which should work instantly.

Pro Tip: Make sure the Spotify account you’re using for Alexa is a premium one.
If your device isn’t connecting, it’s probably just having commitment issues with Alexa.

Checking device connectivity

To play Spotify on Alexa, you need to ensure that both devices are correctly connected for seamless streaming. Some of the ways you can achieve this include:

  • Confirm that your Alexa device and Spotify app are running with all updates installed
  • Make sure both devices are on the same network
  • Check if your Alexa device is paired successfully with the Spotify account and make necessary adjustments in the app
  • If you have tried all the above steps and still face issues, try deactivating the connection between Alexa and Spotify app and re-connecting them.

Additional Points to Keep in Mind:

Ensure that there is no significant interference or hindrance from other third-party devices such as routers. The obstruction may cause connectivity interruptions resulting in failure to stream music adequately.

A Personal Anecdote

I was suffering from similar connectivity problems as I was attempting to get my Amazon Echo Dot to connect with my Spotify account. Upon researching various articles online, I managed to fix the issue by double-checking all my Wi-Fi settings and ensuring compatibility between both devices. Making sure they were connected via 2.4GHz instead of 5GHz resolved the issue, allowing me to stream seamlessly without any extra hiccups!

Is your Spotify account settings causing trouble? Let’s verify it and hopefully avoid any awkward conversations with your tech-savvy friends.

Verifying Spotify account settings

To ensure Spotify is playing correctly on Alexa, it is crucial to verify Spotify account settings. This can easily be achieved by following four simple steps:

  1. Open the Alexa app and select ‘Settings.’
  2. Click on ‘Music,’ and then select ‘Spotify.’
  3. Ensure your Spotify account is linked with Alexa.
  4. If linked, check that the default music service is set to Spotify.

In addition, make sure that your Spotify subscription plan allows access through third-party apps like Alexa. The free version of Spotify may not work properly on some devices.

To avoid any further issues, consider logging out of both Alexa and Spotify accounts and then logging back in. Clearing the cache or updating the app can also aid in resolving technical glitches that can prevent smooth playback.

By taking these necessary steps, users can resolve most issues related to playing Spotify on their Alexa device.

Unleash your inner tech guru and dive into Alexa’s settings like a boss to fix that Spotify glitch.

Troubleshooting Alexa’s settings

If you encounter problems with Alexa not playing Spotify, then there is an effective solution to fix it. You can troubleshoot Alexa’s settings without any hassle.

Here is a 5-step guide for Troubleshooting Alexa’s Settings:

  1. First, check if the Spotify account linked with your Alexa is active.
  2. If the account is active, then ensure that both devices are connected via the same Wi-Fi network.
  3. Next, try restarting both Alexa and Spotify devices by unplugging them from power sources for a few minutes.
  4. You can also try forgetting the network connection and reconnecting it to see if it resolves the issue.
  5. If none of these solutions work, you can disable and re-enable the Spotify skill in your Alexa app.

Additionally, make sure to update both devices’ software to its latest version as sometimes outdated versions can cause problems.

By Troubleshooting Alexa’s settings through these steps, you can easily resolve any issues that arise when trying to play music.

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Don’t let this minor setback keep you from enjoying your favorite tunes. Follow these troubleshooting steps carefully and get your music streaming back on track again!

Give your Alexa and Spotify a fresh start with a reset – it’s like a spa day for your tech.

Resetting Alexa and Spotify

When Alexa fails to play Spotify, resetting both devices is the ultimate solution. Here’s what you need to do:

  1. Unplug your Alexa device from its power source and wait for at least 30 seconds before plugging it back in.
  2. Restart your Wi-Fi router and ensure that it’s properly connected.
  3. Log out of Spotify on all devices, including Alexa, by visiting and following the prompts.
  4. Reconnect with Spotify on your Alexa device by going to the Amazon Alexa app > Settings > Music > Link New Service.. Select Spotify as your preferred streaming platform and log in with your account details.

It’s worth noting that resetting may delete saved preferences or require you to re-configure settings.

If the aforementioned steps don’t work still, check if your settings comply with voice assistant requirements.

Understandably frustrating when things don’t go according to plan but repetition won’t amplify productivity either. Ultimately reset proved to be very efficient than other methods of rectification.

Say goodbye to Alexa and Spotify relationship drama with these ultimate fixes, because compatibility issues belong in a rom-com, not your smart home.


Alexa is facing issues playing Spotify, causing inconvenience. Re-syncing devices and checking internet connectivity can solve this issue. In certain cases, disabling the ‘Skill’ and enabling it again can fix the problem. Ensuring that the account details linked with Spotify are correct and re-authorizing them can also be helpful. However, if none of the above resolves the issue, contacting Alexa support is recommended.

Additionally, staying updated on Alexa announcements and updates can prevent this issue in future. Regularly checking for related news and following official social media handles can help users understand potential problems in advance.

It’s important to stay ahead of issues like this to avoid unnecessary frustration. By taking proactive measures like keeping devices synced and verifying account details, users can overcome roadblocks when they arise. Remember to stay up-to-date with Alexa’s latest features and troubleshoot guidelines to prevent a repeat scenario.

Frequently Asked Questions

Why won't Alexa play Spotify?

There could be several reasons why Alexa won't play Spotify. Check if your Spotify account is properly linked to your Alexa device, if your device is connected to the internet, or if there are any software updates available for your device.

How do I check if my Spotify account is linked to my Alexa device?

Open the Alexa app, go to Settings > Music & Podcasts > Spotify, and make sure that your account is linked and authorized.

How do I check if my Alexa device is connected to the internet?

Check if your device is properly connected to your WiFi network. If not, connect it and restart your device.

Why is Alexa saying that Spotify is not supported on my device?

Some Alexa devices do not support Spotify playback. Check if your device is compatible with Spotify by visiting Amazon's official website.

Why won't Alexa play specific Spotify playlists or songs?

Certain songs or playlists might not be available on Spotify due to licensing or regional restrictions. Try playing a different song or playlist to see if it works.

How do I update the software on my Alexa device?

Open the Alexa app, go to Settings > Device Settings, select your Alexa device, and check if there are any software updates available. If there are, download and install them.

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Hey there, I'm William, a tech blog author and a true tech enthusiast. With a knack for copywriting and a genuine love for all things tech, I bring you insightful articles on Tech, Android, Windows, Internet, Social Media, Gadgets, and Reviews. Join me as we explore the exciting world of technology together!
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